Media Summary: Following numerous complaints from customers, the PUD rates will increase by 4.82%, combined with an increase of 1.46% by the "We got eight bills at once." The couple said that because they weren't getting their bills on time, they didn't know they had a leak.
San Diego Public Utilities Department - Detailed Analysis & Overview
Following numerous complaints from customers, the PUD rates will increase by 4.82%, combined with an increase of 1.46% by the "We got eight bills at once." The couple said that because they weren't getting their bills on time, they didn't know they had a leak. Brent Eidson, deputy director of external affairs for the city of Changes are being made to customer service training, bringing new hires out of the classroom and into the field. Employees are ...
