Media Summary: Processes that utilize queue-based routing of people or work items (e.g. customer service, IT services or call center operations) ... Process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end ... Process schemas are automatically detected in both structured and ad hoc (case management) business process environments.
Abbyy Timeline Workflow Tutorial - Detailed Analysis & Overview
Processes that utilize queue-based routing of people or work items (e.g. customer service, IT services or call center operations) ... Process instances can be analyzed in detail even where different steps in the process are performed on multiple back-end ... Process schemas are automatically detected in both structured and ad hoc (case management) business process environments. ABBYY Timeline Rolling Demonstration 2019 Alignment of people and processes is critical to the success of your business. By doing so, you can avoid broken processes that ...
